Login Data Trouble


Login Data Trouble


Hello Guys,


Before around 4 Months when there was the Summer Deal I made 2 Accounts with Spotify Premium but only use one of them and cancel my Subscription but on the other Account not and now I don't know the Login Details of the Account with Premium anymore but I pay in September for Premium.What should I do now ?  

1 Reply

Community Legend

Hey there @xDennis2016, welcome to the community!


You can send a tweet or DM on Spotify's twitter handle @SpotifyCares so that a member of the staff can take a look backstage for you 🙂 Alternatively, you can use the contact form. Keep in mind if you do, to reply to the automated reply you'll receive directing you back to the help pages, even if it's from a no-reply.


Support usually gets back very fast, within 24-48 hours.


Hope this helps,



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