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Login: Error Code: http:8

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Login: Error Code: http:8

Visitor

Plan

Premium

Country

canada

Device

Asus Laptop

Operating System

 Windows 10

 

My Question or Issue

when I try to login to my account (through Facebook) on the windows 10 app it gives me Error code http:8.

 

I have allowed access through my firewall and i do not use a proxy. 

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5 Replies
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Re: Login: Error Code: http:8

Moderator
Moderator

Hey there @Mitch172

 

Thanks for reaching out to the Community about this. 

 

We're currently aware of an issue causing the behavior you describe. We suggest you go to this Ongoing Issue and add your vote to it by clicking on the +VOTE button. 

 

Make sure you follow the steps provided under Status Update as well. 

 

It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any more questions. 

IvanModerator
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Re: Login: Error Code: http:8

Visitor

Any update on this? This issue just recently got fixed then it was here again. Also, I can't access any spotify website without using VPN (US). Located at PH and my profile has the same country! This is so frustrating!

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Re: Login: Error Code: http:8

Moderator
Moderator

Hey there @edwardmabuyo!

 

Thanks for checking with us on this.

 

Just to double check, do you have the Spotify version from the Microsoft store?

 

We'd recommend installing that version and giving your computer a quick restart before you start the app.
  
We'll be on the lookout for your reply.

ElenaModerator
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Re: Login: Error Code: http:8

Visitor

Hi, 

Is there any solution for this? 

I am encountering the same problem. I also use Premium Family Plan, Windows 10 and ASUS Notebook. I am located in Indonesia

 

I have tried to reinstall spotify twice from both version, from Spotify.com and Windows Store, and still not working. so I don't know what else should I do

 

Thanks

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Re: Login: Error Code: http:8

Moderator
Moderator

Hey @vanyasunanto,

 

Thanks posting here and welcome to the Community! We'll gladly help you out.

 

Nice work with both the version of the app from the Microsoft Store, as well as the one from our website! Just to make sure, did you perform a clean reinstall each time using the steps here? If not, we recommend that you do it again using exactly those instructions as they are more thorough. 

 

If that doesn't do the trick, it's a good idea to also try the troubleshooting steps listed in this Spotify Answer. 

 

Hope you find this useful. Let us know how you get on.

MihailModerator
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“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards
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