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Login failed with email address

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Login failed with email address

I have tried to login multiple times using my gmail username theough the mobile app and imac app and says login in failed because password in correct. But I can log on to the regualr website with no problem at all. I have cleared the cached, clear the data and uninstalled and reinstalled the app on my phone and computer. As well as changing the password multiple times before reinstalling and it continues to say the samething. Does any one know of a solution? Please and thank you, if not I guess I will take my business elsewhere.
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Hey @Jmrobe08,

 

I recommend trying to log in using username + password, not email address + password.


Let me know how it goes!

MaximSpotify Star
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2 Replies
Marked as solution

Hey @Jmrobe08,

 

I recommend trying to log in using username + password, not email address + password.


Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Yes! that did it for me!!

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