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Hello there, 

 

I lived in the UK for about 7 years, where I got Spotify for first time. I had no problems using it while i lived in the UK, but I had to move back home ( in Bulgaria) and now, when I try to log in it says, ''You can only use Spotify abroad for 14 days'' . I can't  change the country to Bulgaria as it won't let me go to Spotify at all. 

 

I checked where Spotify is available and Bulgaria is on the list, so what do you think the problem is? 

Is it something to do with my iPhone settings? 

 

Thanks in advance.

 

Iva

Reply
1 Reply

Hey there, @iva_kuzmanova

 

Thanks for coming to the Community.

 

Don't worry, we'd love to help!
We have some more info on changing your country settings here.

 

Sorry to hear you're unable to open this page however. What's happening exactly when you go to Spotify, are you getting any error messages?

We'd recommend seeing if you're able to complete these steps from a different device, browser, or on a different internet connection.

It's also worth double-checking you're not using a VPN and you don't have any firewalls blocking Spotify.

 

Keep us posted,

/M

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