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Login in/Abroad for more than two weeks/New country not on the list

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Login in/Abroad for more than two weeks/New country not on the list

gabrielamatei
Casual Listener

Hello,

I created my free account while living in Belgium. I am now in Senegal for several months and just got 408 error message. 

I have tried to change my country from my account (impossible) and also from the list of countries on main page (Senegal not on the list).

Could the issue be that Spotify cannot be accessed from Africa?

Many thanks for your help,

Gabriela

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Re: Login in/Abroad for more than two weeks/New country not on the list

Maxim
Rock Star 24
Rock Star 24

Hey @gabrielamatei,

 

Unfortunately, Spotify is currently not available in Senegal. 

 

You can find a list of countries where Spotify is available here: https://support.spotify.com/account_payment_help/subscription_options/full-list-of-territories-where...

 

Hope this helps. 🙂

MaximRock Star 24
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Re: Login in/Abroad for more than two weeks/New country not on the list

Maxim
Rock Star 24
Rock Star 24

Hey @gabrielamatei,

 

Unfortunately, Spotify is currently not available in Senegal. 

 

You can find a list of countries where Spotify is available here: https://support.spotify.com/account_payment_help/subscription_options/full-list-of-territories-where...

 

Hope this helps. 🙂

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Re: Login in/Abroad for more than two weeks/New country not on the list

gabrielamatei
Casual Listener

Many thanks, Maxim. I was hoping that because I created my account in Belgium, it would be possible to continue using it.

Re: Login in/Abroad for more than two weeks/New country not on the list

MattSuda
Rock Star 24
Rock Star 24

Good news!

 

Spotify is now available in Senegal. If you find yourself in this country again in the future you will now be able to use Spotify more easily.

 

You can read more information about Spotify's launch in new markets in this news article: Spotify Expands International Footprint, Bringing Audio to 80+ New Markets

MattSudaRock Star 24
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