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Login info not working

Login info not working

 without changing my login info, my spotify logged me out and said my info was incorrect. i cant figure out which email ive used for this account ive had for years but it won't even send me a forget email option. please help!

1 Reply

Hey @user-removed thanks for reaching out to the Spotify Community ,


in the case you forgot your email contact support using this alternative contact form so they can help you.


Make sure you are logged out of any Spotify account in your browser when using the contact form or the username and email field will not show up. It is important so that you can enter the information of the account you are having trouble with. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.


If you get an automated reply email telling you to check the help section or the Community, you need to reply directly to


Support usually replies within 24-48 hours. Don't forget to check your spam folder for responses as they may end up there.


Jack 🙂

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