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Login information has been changed.

Login information has been changed.

All of the sudden my email address and password has been changed.  I have spotify family and it won't let me log into my account.  Please help me change it back to my email address!  It's the same as my user name. <removed>.  My user name is missford666  but the email associated with that account is now davis(...<removed>.  This is not my email and I don't know how this happened but, I need help fixing it please!

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1 Reply

Hello @missford666

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-anonymous/

Make sure you are logged out of any Spotify account when using the contact form or the username and email field will not show up. It is important so that you can enter the information of the account you are having trouble with and enter a preferred contact email. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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