Login issue

[user-removed]

Plan

Free

My Question or Issue

I've been logged out of my devices - computer and iphone. I've tried resetting the password but I don't receive the reset email - and I've forgotten which email I used before - and my username is not connected to my FB account. I've had my username for years - iErika123, and I need help accessing my account again!

[ListenToGlobal]

Hey @user-removed.

If you’re unsure which email you used, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify with.

If you want to change the email address linked to your Spotify account, I’d recommend reading this article.

Let me know how it goes!

Felix

[user-removed]

Hello,

Unfortunately, the active emails that I use do not tie to my username 😕 

I'm not sure what to do next.

Erika

[ListenToGlobal]

Hey Erika,

This post should help you.

Let me know.

Felix