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Login issues earlier today - help forum question

Login issues earlier today - help forum question


Hey Team,
So most of us felt an issue to login to Spotify earlier today.
You can see it here https://downdetector.com/status/spotify/ and here https://www.reddit.com/r/spotify/comments/ke5lso/spotify_offline_for_anyone_else_atm/ for example.

The issue was resolved after about 30-60 minutes. So it's all good now.
My question is different, why the help forum about login issues (this "accounts" forum) require a login? This is the place that says to report login issue to your account, but if login does not work, you can post here to ask for help.

Please, can we make the "accounts" forum allow posting as guest?
so people could report login issue here as needed.
Remember the title of this forum is: "Get help with logging in, passwords, and account settings."

I tried to write this feedback in the support email, but I don't think they understood me.


Reply
1 Reply

Hey @dbakshid, thanks for reaching out to the Community!

Yes, that issue has been resolved 🙂

 

I understand your concern, and I'll make sure to pass your feedback on to the right folks. Of course, you can create a new Idea about this here.

 

I hope this helps! If you need anything else, just let me know!

 

 

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

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