Login issues

[iRaep]

Hi everyone,

Starting today I've noticed there was a new ToS that needed approval, so I went to agree on that and right after that it said I had the wrong user ID or password, now here's the weird part, I login through Facebook. 

I've tried everything, I've encountered this issue first on my iPhone 6, so naturally I reinstalled the app, no succes. Then I tried logging in through the website of Spotify on my Macbook Pro, unfortunately, no succes. I then deleted the Spotify app from my Facebook account so it would ask again for permissions and such whilst logging in which it did, so I login through Facebook, I press "OK" to give out permission for it to do whatever and it just won't login afterwards. Now I can't even access the "accounts page" says the page has too many referrals or something like that, so I deleted my cookies and now whenever I login with my own account it gives me a blank page, for some reason my girlfriends account works just fine, it's just I don't like her music that much... 🙂

PS: The password reset page doesn't do jack.

My facebook account : https://www.facebook.com/[USERNAME REMOVED]
My ID : 114772856 (Got it from one of the payment confirmations for my subscriptions)
My Email : [EMAIL ADDRESS REMOVED]

Kind regards,

Stefan K.

[iRaep]

Bump... still need help

I changed my Facebook password as well, this didn't work...

Soooo.. I just noticed some moderator took his time to edit my original post but didn't take the time to reply to my issue which is currently still unresolved!

[Alejandro_C]

Hey @iRaep, thanks for messaging us!

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.