Login on Samsung galaxy watch active

[Alexaw1170]

None of please help! I Am brand new to Spotify and I also just bought a Samsung Galaxy watch active. I created my Spotify account on my phone, through the app. I have tried to log into Spotify on my watch and it continues to say invalid password / username. I am using the very long number and letter username I've tried changing my password, I've tried disconnecting from Bluetooth, etc etc. This is extremely frustrating as I would love to listen to music without my phone

Plan

Premium

Country

USA 

Device

(iPhone 8, Samsung Galaxy watch active 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Luan · Accepted solution]

Hey, @Alexaw1170 

Welcome to Spotify Community and thanks for contact us here

About your issue, I suggest that you tryna log in with your email and password. And check if all information is correct before try log in on your smartwatch and if possible, try to log in using another device first.

For more information, take a look on this article:

• Samsung Wearables

Let me know if you solved your issue and if you need more information or have any other question.

Best Regards

hezorg (Luan Araújo)

[Alexaw1170]

Thank you, I'm on a road trip right now! When I get to my destination I
will let you know.