Help Wizard

Step 1


Login troubles

Login troubles

I have a premium account but I can’t remember any of info, is there a way I can get into that account

3 Replies

Is this an facebook account or a Spotify original account?


If it's a facebook account used to login to Spotify then it's not Spotify's issue, you need to contact facebook for that.


If it's an Original Spotify account then contact support here:


They will need to take extra security details, which this is something that you and them can't discuss on the forums.


Let me know If this helped 🙂

If I have my credit card linked to an account can I find that account that way?

I'm afraid you can't. It can only be accessed through facebook and or Spotify itself. 

I recommend going through support

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