Login troubles

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Login troubles

Allenderek
Casual Listener

I have a premium account but I can’t remember any of info, is there a way I can get into that account

3 Replies

Jacquelinehowe
Composer

Is this an facebook account or a Spotify original account?

 

If it's a facebook account used to login to Spotify then it's not Spotify's issue, you need to contact facebook for that.

 

If it's an Original Spotify account then contact support here: https://www.spotify.com/uk/about-us/contact/contact-spotify-support/?contact

 

They will need to take extra security details, which this is something that you and them can't discuss on the forums.

 

Let me know If this helped 🙂

Allenderek
Casual Listener
If I have my credit card linked to an account can I find that account that way?

Jacquelinehowe
Composer

I'm afraid you can't. It can only be accessed through facebook and or Spotify itself. 

I recommend going through support

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