Help Wizard

Step 1




When i try to login it says Password and Email combination is wrong. I go to reset password and get logged in after that. But if i log out and back in i still get the message combination of password and email is wrong.

1 Reply

Hey @_kx-ttnndu2pk, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!

LukeSpotify Star
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