Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Loging in on iPhone app

Loging in on iPhone app

I recently deleted the Spotify app then re downloaded it. when I click the log in button under "already a user" and type in my login details it says I already have an account (as if I'm trying to create a new one). If I try to log in with Facebook it loads then says error 404.
1 Reply

Hey @Fiona415,


Can you please try logging in with your username and password, instead of your email address and password?

Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts