Lost Music

[mtgeske5]

I have been on deployment for over a month now, and all of a sudden I wasn't able to listen to the music I downloaded. I came to find out that after a month without connecting to the internet, you lose the service. I have no way of connecting to the internet, and now I have zero music but still paying for premium. Is there a way to fix this?

[jsannn]

Hello @mtgeske5

Unfortunately, this is a requirement by Spotify. This is the official statement:

Premium subscribers must go online with Spotify at least once every 30 days. This is so Spotify can check that your subscription is still active and count track plays to compensate artists.

You can read more about it here.