Lost Playlist when converted to Premium. I followed the Recover Playlist steps but it said I didn’t

[carriegholley]

Plan

Premium

Country US

Device

(iPhone 7 Plus

My Question or Issue. I just converted to Premium and lost my only playlist that had about 50 songs. I followed the Recover Playlists steps, but it said I didn’t have any. I tried to create a playlist with the exact same name hoping that it would say there already was one, but it didn’t. 

[Jose_M]

Hi @carriegholley!

It sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out this Support article for more info.

Let me know how it goes!