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Lost Stared Songs!!!

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Lost Stared Songs!!!

Was working and windows said spotify stopped responding adn to wait or close it out when i closed it out and went back it lost ALL my starred songs. I need to recvoer them can you please help? The recovered playlist option does not work it is my main list that is missing.  Years and years worth of songs just gone! 😞 

 

 

 

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Accepted Solutions
Marked as solution

First try logging out of the Spotify app and then log back in.

 

If you still don't see your music,

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies
Marked as solution

First try logging out of the Spotify app and then log back in.

 

If you still don't see your music,

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Email care and they can get them back that is the resolution to this issue. 

 

KG

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