Lost access to e-mail address

[Soenkeee]

Plan

Premium

Country

 Germany

My Question or Issue

I don't have access to the e-mail address I registered with anymore and forgot my spotify password. But I qualified for students discount using Unidays(with another e-mail address). Is there a way to change the e-mail address associated with my spotify account to the one I used for the students discount?

(This is not the account I'm talking about)

[Mantisentil · Accepted solution]

Hey @Soenkeee!

I believe the fastest way to get this fixed is reaching @SpotifyCares in twitter with a direct message. I hope they will get it done fast. Let me know how it goes 🙂

[Soenkeee]

They answered pretty fast, all they needed was a reference number as security check and then they changed the address for me.

Thank you for the tip.

[Mantisentil]

I'm glad this addressed fast 🙂 You are welcome, cheers!