Lost account with premium


Lost account with premium


 So i lost my premium account also with facebook and email. I was paying spotify from my mobile number. Got that acc for 3 years any chance to get it back or atleast transfer premium to new account?

There is no way i can log in spotify i was logging through facebook but my facebook was deleted and my email got hacked so i dont know what to do can someone help? Thanks 

Also adding acc name on screen when i was logged in.

< Moderator Snip - screenshot removed for security >

1 Reply

Re: Lost account with premium

Community Manager
Community Manager

Hey there,

Thanks for reaching out via the Community.

We'd recommend getting in contact with us directly about this!

Support will be able to help you out further and take a look under the hood.

You can reach out one of these ways:

Email: https://www.spotify.com/about-us/contact/contact-spotify-support/

Twitter: https://twitter.com/SpotifyCares

Facebook: https://www.facebook.com/SpotifyCares


Let us know how you get on :)