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Lost all offline playlists after changing facebook password

Lost all offline playlists after changing facebook password

Hi there,

I had made all my playlists available offline which invovled using alot of data. If you live in rural New Zealand you will know that we don't get unlimited and pay through the teeth for our broadband. I changed my facebook password and when I logged back onto Spotify the next time I had lost all my playlists offline. I had to redownload all on both my deivces which used up half my monthly allowance of broadband. Not happy with this Spotify as I should be able to change my facebook password regulary.

 

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1 Reply

Hi jazhunter! We can help here--it looks like you might be trying to sync offline playlists on more than 3 devices. If you try to sync on a 4th you'll lose your offline playlists on another. 

 

What we can do is clear your offline devices so you can start again. Just note you'll need to resync any offline playlists again. How does that sound? 

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