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Lost e-mail + Password and cannot log in to an account with premium

Lost e-mail + Password and cannot log in to an account with premium

Teaboard

Hey so I have a slight problem.

I have paid for the .99 3-month trial in early December, but I can't remember the e-mail or password for it. I have no access to the e-mail account since it's one of those websites that deletes the e-mail account to prevent spam, and my .99 cent trial is coming to an end soon. Is there any way I could get into my account, transfer the premium, or disable that account si I don't charge my mother's bank account?

Tried contacting the Spotify support teams and they just sent me links back to the 'Help' section of their website, which clearly didn't help at all.

 

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1 Reply

Bethany_Dawn

Hi Teaboard!

Since you have no access to the original email you signed up with to cancel Premium, it sounds like you will need to fill out/email in this request form for Spotify to do a manual cancellation.
If you decide to sign back up someday in the future, I recommend you use a permanent email so you can always access to make any updates and changes.
Have a great day! 🙂 - Bethany

 

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