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Lost e-mail and forgot password

Lost e-mail and forgot password

Is there any other way to recover my account?

 

I lost my e-mail account and forgot the password to spotify.

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2 Replies

Hi,

 

i suggest you get in touch with the Spotify team here.

 

Hope it helps!

 

BittencourtSpotify Star
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Hey @fglima-br

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-anonymous/

Make sure you are logged out of any Spotify account when using the contact form or the username and email field will not show up. It is important so that you can enter the information of the account you are having trouble with. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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