Help Wizard

Step 1

NEXT STEP

Lost my account for no reason

Lost my account for no reason

I had another account besides this one I'm writing with which username was "Allahakbar"

I used this account for a one month free trial and then decided to use the premium version even if I created it randomly.

A few minutes ago when I opened spotify I wasn't logged in anymore, for no reason at all. Since this account was born only for the one month trial I don't really remember what was the email I used. So now this account is still taking money from me and I can't access it. What can I do?

Reply
1 Reply

Hi @charlie1712 

 

We're really sorry to hear about your inconvenience. You can either request your bank to stop your subscription for Spotify premium or contact the technical support team who will be able to pull out your email for your account under the username "Allahakbar".

 

The link to Spotify's technical support team is attached below.

https://support.spotify.com/my-en/contact-spotify-support/

 

Thanks!

Suggested posts