Lost my playlists // new premium

becky_fuchs · 2016-06-29

Hey guys,

I got a new Visa card and forgot to renew my information when they wanted to charge me for spotify premium. Now I changed it and I am back with premium but my music is gone. I tried to download a new version and logged out and in several times but nothing works. Are you able bring my playlists back? thanks.

Florian28 · 2016-06-29

Hey,

You can log in to the Spotify website and search for recover playlists.

MattSuda · 2016-06-29

And if that doesn't work, support can help you get them back if you contact them.

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