Lost my playlists

[Tearcry]

At least 3 playlists and starred list is empty?

Can u help me?

[Adam]

Hey there, your tearcry account has 3 Starred tracks you Starred recently, but there's no history of there ever being any other Starred tracks on the account. It's also a US-based account and our system thinks you're outside the US at the moment so I'm thinking you have a second account somewhere.

Any other usernames you might've used?

[Tearcry]

My account is connected to Facebook.  I login to Spotify through Facebook account, the same problem.

[Adam]

Okay, you'll need to get in touch here and one of our support team will get back to you as soon as they can. If you get an automated response, reply back to it directly.