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Lost my premium account access

Lost my premium account access

Hi - 

 

I have a family premium account plan.  I received an email to validate my address but for some reason it didnt work and now I dont have access to my spotify premium account. 

 

Any suggestions of how to follow up. 


Thanks

Shehzad 

Reply
1 Reply

Hey there @ShehzadMoiz!

 

Have you tried a fresh login on another device with the same login details? Also, you'll want to retry that email. 

 

Give that a go and let me know what happens. 



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