Lost playlists by unlinking facebook

Lost playlists by unlinking facebook

amoran

I believe I somehow made a duplicate or multiple duplicate accounts with my facebook account which got rid of all my playlists.   I thought unlinking my Facebook would refresh some of the Facebook Social information (recently friended someone and didn't see his information on Spotify).  Unfortunately I guess I originally created my account with Facebook so when I did this it somehow deleted my information and is recognizing me as a new user. Can you either get rid the account with no playlists on it or merge the accounts together?  Any help would be greatly appreciated.  I tried what I thought was my spotify username instead of signing in through facebook, but it does not seem to be working.  I sent in an email but go no response: Case # 01124450.

 

Thanks,

 

Aaron

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2 Replies

Peter__

If you where able to disconnect from Facebook from inside the Spotify client you must have a Spotify username and password style account (Facebook accounts don't have that option). How long ago did you send that email in?

Peter
Spotify Community Mentor and Troubleshooter

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Adam

Hey @amoran -- case #01124450 is now safely with our support team. They'll be in touch as soon as they can to help get your accounts sorted out.

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