Lost playlists, can't play any music

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Lost playlists, can't play any music

upstairsmuffin
Casual Listener

Plan

Free

 

Country

UK

 

Device

Desktop

 

Operating System

Windows 10

 

My Question or Issue

 For a week or so, Spotify stopped playing music that wasn't in my library.  I would have to reinstall Spotify for it to start playing music outside my library again, but eventually the problem would return and I would have to reinstall again.  Recently, after another reinstallation, my library even disappeared; so now I cannot play any music on Spotify.  If I log into the webplayer, my library is there but none of the songs can be played.  I've logged into the webplayer on a different browser and had the same issue.  I've reinstalled and the issue hasn't gone away.  I am only using one account.

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Lost playlists, can't play any music

Rising Star 19 A_Musicophile
Rising Star 19

Hi there!

 

Here's a potential solution I found from browsing through other threads that you could look at:

 

https://community.spotify.com/t5/Desktop-Windows/Desktop-Playlists-empty-after-update/td-p/4679818

 

Hope this does the trick,

 

A

A_MusicophileRising Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
2 Replies
Solution!

Re: Lost playlists, can't play any music

Rising Star 19 A_Musicophile
Rising Star 19

Hi there!

 

Here's a potential solution I found from browsing through other threads that you could look at:

 

https://community.spotify.com/t5/Desktop-Windows/Desktop-Playlists-empty-after-update/td-p/4679818

 

Hope this does the trick,

 

A

A_MusicophileRising Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: Lost playlists, can't play any music

upstairsmuffin
Casual Listener

Thank you very much, this worked!

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