Lost premium account

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Lost premium account

user-removed
Not applicable
I got a new phone. Got Spotify and I have an old account and not my new premium one that I'm still paying for. How can I find it?
I can appear to log in with two different passwords which is confusing
1 Reply

Re: Lost premium account

Rock Star 23
Rock Star 23

Hey @user-removed,

 

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

Logout of the app, and be sure to use that username to login to your account. It's the one with the Premium features.

 

You can login to the website with that username to check the status of your subscription, and your receipts.
 
Hope it helps. :)
osorniosRock Star 23
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