Lost username and password

[user-removed]

Hello!

 I have had Spotify Premium account for over a year. It ended when my credit card date expired. During the premium period my account was always logged in. When the premium stopped I had to log back in. Unfortunately I don't remember my username/email adress neither the password. I don't want to open a new account because I will loose all my playlists. Is it possible to find my account with my bank details from where I was charged? Thank you

[user-removed · Accepted solution]

Hi,

We can find the account using the payment details.  Please send the support team a message and they will help.  If you get an auto-reply, simply reply back to it and your case will go into the active filter.

[user-removed]

Thank you Calvin for your reply, I will contact them!