Lyrics not enable in my account

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Lyrics not enable in my account

unbernini
Newbie

Plan

Premium Duo

 

Country

Uruguay

 

Device

Xiaomi A2 Lite

 

Operating System

Android 10

 

My Question or Issue

Lyrics option is not enable for my account. 

 

It's not an app problem, because other users logged in my phone and Lyrics were available for them.

 

It's seems to be related to my user: @unbernini

 

Spotify team - Can you check my account and solve your issue?

 

Thanks!

 

1 Reply

Alex
Moderator
Moderator

Hey there @unbernini,

 

 

Thanks for reaching out about this in the Community!

 

If you're not seeing Lyrics - try the following:

  • Log out and back in Twice. This reactivates the feature for some users.
  • If that doesn't work, try creating a new free account and see if the Lyrics are available there. As this feature is still in testing, it's not fully rolled out to all users, and the ones who have it active, might see it only for a period of time. If the feature is active on your new account, you can follow this Guide to transfer your music collection over.

Hope this info helps. Don't hesitate to reach out again if you have questions.

AlexModerator
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