MY 1 MONTH PREMIUM SUBSCRIPTION BECAME FREE AFTER 4 DAYS

[angelikadevera]

Hi! I subscribed to spotify premium for 1 month last saturday which is june 17, 2017 and now when i used the app (june 20, 2017) i wasnt able to play the songs that i downloaded and my subscription is now free i hope u bring back my premium subscription since i paid for it

[Bittencourt]

Hi @angelikadevera, welcome to the Spotify Community!

That's odd. Please check the receipt Spotify sent to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

It's also possible that you have another Spotify account and might be logging in the wrong one. To see if that's the case, please click here:

https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account

Hope this helps!