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MY SPOTIFY PREMIUM WENT TO SPOTIFY FREE EVEN THOUGH I PAYED FOR THIS MONTH

MY SPOTIFY PREMIUM WENT TO SPOTIFY FREE EVEN THOUGH I PAYED FOR THIS MONTH

Hello,

Not to long ago I decided to unsubscribe to spotify premium because I could not afford it any more. I had payed for the month of october which is my last month, but for some reason my spotify premium switched to spotify free before my subscription was even over, which made me really angry. When I tried to see if I could fix it, the only solution was to resubscribe which was not reasonable for me because I would be charged again for another month. I did not have the finances to resubscribe. I still have a week and half of my subscription left, which makes me really angry. I hope spotify can fix this defect, because I really don't plan on resubscribing in the future after this incident. If this has ever happended to anybody please let me know how you fixed the issue. Thank-you.

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1 Reply

Hi @yourdat,

 

It'll be best for you to get in touch with Spotify through their Contact form so they can check out what happened.

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