Me cobran 3 veces mi servicio premium individual

[lzdmkwb4og2505w]

Estoy viendo en el resumen de mi tarjeta que me cobraron 3 veces el servicio dos veces el 27/3 como ebw*spotify y otra el 24/3 solo como spotify. Solo tengo una cuenta premium individual. Alguien sabe como debo proceder?

[Dian]

Hey @lzdmkwb4og2505w ,

Thanks for posting in the Community. We hope you don't mind us replying in English.

If you see unexpected charges on your bank statements, it probably means you have more than one account with a subscription. Here is how to check for that.

If you can't find other accounts, it'd be best to contact our customer support team so they can have a look at the payments. Here is how to do that.

Let us know how that went,

Cheers!