Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Me cobro un plan que no elegi.

Me cobro un plan que no elegi.

Estuve con plan Estudiante, lo cancele y ahora me cobro por un plan individual.
Exigo el reembolso de dicho consumo.
Reply
1 Reply

Hey there,

 

Thanks for posting in the Community.

 

First let's make sure you don't have a secondary account with a different subscription. Here is how to check that.

 

You can afterwards check our refund policy here.

 

Let us know how that went,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts