Me solicita el pago de mi suscripción anticipado

[Mary3mendoza]

Tenía spotify Premium individual me hicieron el cargo de el mes de mayo y a los pocos días cambie a familiar y me descontaron el spotify familiar de mi tarjeta , no ah pasado el mes y me están solicitando el pago!!

[SergioDavid]

Hey @Mary3mendoza, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

When you sign up to Premium for Family from regular Premium, your Premium time gets converted into Premium for Family time. This can bring your payment date forward. You shouldn't have been charged right away though. 

If you were charged right away, it's possible that your remaining Premium time was about to expire. 

Hope that helps clear everything up.