Merging/Deleting accounts

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Merging/Deleting accounts

jbalkis
Casual Listener

Hey,

For some hoistoric reasons it appears i have two Spotify accounts under different email addresses. What I am trying to achieve:

  1. Delete account associated with 1@email.com
  2. Update account 2@email.com and set it's email to 1@email.com

At the moment, my primary account is 2@email.com. When I try to login into 1@email.com, I am unable to do so. When resetting password for 1@email.com, i get below error:

Reset your password - Spotify 2017-01-24 11-55-34.png

 

If I am logging in using my facebook account, I am automatically logged in with email address 2@email.com 😕

 

Need help... How can i get rid of 1@email.com?

2 Replies

timmieschaap
Composer

Hey there!

Because you can't log into the account associated with email 1@email.com, I think it's best to contact Spotify using this online form

They are able to take a look at the issue backstage. 🙂

 

jbalkis
Casual Listener

Thanks, will try to do so 🙂

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