Mi usuario es letras y números

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Mi usuario es letras y números

Momfus
Regular

Hace tiempo que no logró solucionar esto, que lo tengo desde que tengo vinculado a mi cuenta de Facebok y tengo cuenta Premium. No tengo imagen de perfil y mi "usuario" son sólo números...no encruento forma de cambiarlo ya que no respeta mi perfil de Facebook que es público (con nombre Momfus Arboleo)

Plan

Premium

 

Country
Argentina

 

 

Captura.JPG
7 Replies

Re: Mi usuario es letras y números

Rock Star 4
Rock Star 4

 

Hi @Momfus,

 

So you can log on with facebook and you want to connect with facebook? If you are correctly connected to facebook you will get your display name and profile picture from facebook. Check Connect to facebook

 

Regards,

René

 

Rene01Rock Star 4
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Re: Mi usuario es letras y números

Momfus
Regular

I log with my Facebook account, so is connect...but the link that you give said that under "social" in settings , it show "facebook" but my app it's not show that  (see the image attached)

Captura.JPG

Re: Mi usuario es letras y números

Rock Star 4
Rock Star 4

Hi @Momfus,

 

Can you check how it looks like on desktop?

 

Thanks,

René

Rene01Rock Star 4
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Re: Mi usuario es letras y números

Momfus
Regular

That image is from desktop, it show the same in smartphone and web browser

Re: Mi usuario es letras y números

Rock Star 4
Rock Star 4

Hi @Momfus,

 

for me it looks like this on desktop.desktop-facebook.PNG

So this looks really like I'm connected. I'm logged on with facebook and I connected to facebook.

 

Also check this in your account page:

accountpage-facebook.PNG

 

Regards,

René

Rene01Rock Star 4
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Re: Mi usuario es letras y números

Momfus
Regular

aaah okay..in security settings, i have off to use facebook data. The weird thing is that it's not show that option in any other desktop o cellphone app

Thanks a lot

Re: Mi usuario es letras y números

Rock Star 4
Rock Star 4

Hi,

 

Yes indeed, that's not all that clear but that's what we are here for 😀

 

Keep in mind that it takes up to 48 hours before the facebook data is processed.

 

Let us know if you got it fixed.

 

Regards,

René

Rene01Rock Star 4
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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