Missing Playlists

[tasty_snacks]

 A few months ago someone hacked my account, and started ruthlessly deleting my playlists. 

Once over the initial initial horror, I was thankful to see that I could recover my playlists. Which I did.

However at some point over the past month, they have dissappeared again. And they are no longer listed under the recover playlists tab (there are all the playlists that the rogue hacker created, which obviously, I deleted once I realised what was going on). They are not anywhere else in my account either.

Any ideas on next steps?

TIA.

[Loxer · Accepted solution]

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

To contact support, please fill out the online contact form. If, for whatever reason you would prefer not to, or you cannot use the form, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

Thanks!