Missing playlists and starred songs. Please help.

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Missing playlists and starred songs. Please help.

k_pruett44
Casual Listener

I got on my spotify today and my playlists and starred songs were all missing. I have no clue why this happened, it was working fine last night and I haven't changed anything. Please help?!

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Re: Missing playlists and starred songs. Please help.

Peter__
Community Legend

Hey! Welcome to the community :)

Normally when this happens, you have accidentally created a duplicate account. 

Try following the steps outlined in this post and see if they can get you back into your original account. If not, there is a link in that post to get in touch with the Spotify team directly.

Peter

Peter
Spotify Community Mentor and Troubleshooter

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