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Mistake

Mistake

IvyVoogt
Hi,

I got a sptify gift cart for my birthday. I wanted to install premium with it to use spotify on my phone. I accedently bought unlimited. Now I can't use spotify on my phone. How can I undo my fault and get spotify premium for on my phone without paying extra.

Ivy
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1 Reply

Peter__

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team using the online contact form and they will be able to get that swapped over for you. Should be a quick hassle free swap don't worry!

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

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