Mistake

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Mistake

annysd
Newbie
I changed to premium because I saw that it was 0,99 for 3 months.
But I was charged 5,99 and now 1 month later you are trying to charge me again and just blocked my account. I'm very upset because I'm not having what was announced, Spotify are making fake "promotions", and this is not right!!
1 Reply

kbrooksc
Community Legend

Hi there @annysd! Sorry to hear you're having trouble. I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



If this solved your issue - Mark it as a solution!
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