Money back

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Money back

Caroline10
Newbie

I have tried spotify for a month now, i had it until the 31/3, but i canceled my subscribtion the 29/3, but now i have pay a month again... How can i get my money back?

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Re: Money back

MattSuda
Community Legend

Hey @Caroline10

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

Re: Money back

johnnythrottle
Casual Listener

@Caroline10 wrote:

I have tried spotify for a month now, i had it until the 31/3, but i canceled my subscribtion the 29/3, but now i have pay a month again... How can i get my money back?


Sorry Caroline10,  I'm not getting any resolution or explaination to date from Spotify Support regarding my request to refund my PayPal acct. $10.11 CAD (inv 977260261010 03/23/16) Responding to premium-gbp@spotify.com is apparently futile. 

 

I've since blocked thier accountI. 

 

I did remove the Android App and have never installed Spot on my PC, so what am I paying for? oh, ya - the frustration!

 

 

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