Money has been deducted after making payment but didn’t get Spotify. Got the message that payment wa

[Aish4]

Plan

Free/Premium

Country

india

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Luan]

Hey, @Aish4 
Welcome to Spotify Community, and thanks for reaching out to us!

To ensure we are on the same page, you were charged, but your Spotify Premium isn't working. Right? In this case, the first step I recommend is checking your email to make sure you got a confirmation email and you can also check your account overview page to see if you got a receipt for your last payment. Here are some other tips and tricks you can follow in order to try to solve this:

• Premium not working

Stay awesome! 🙂

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan 🇧🇷