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Money taken out of my bank, no receipt or premium

Money taken out of my bank, no receipt or premium

I just paid £0.99 for the 3 month subscription, but after inserting my card details, I was redirected to the £9.99 for 3 months offer which I did not proceed to pay for. When I looked at my bank account the £0.99 was taken out, however I am still on a free membership. When I look in my email box, there is no receipt for the payment.
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