Money

[WillEvans13]

I created a spotify premium account in August/September with the free trial but the spotify on my iPod didn't let me log into that account again, my new account is free and is linked to the Facebook account I used for my old account but my card is still being charged for premium on my account, this has meant that £9.99 has been taken out of my account every month since then and I'm not even using the account, can you please tell me how I can get this payment to stop and refund the money that has been taken out of my account.

[MattSuda]

I suggest you contact support so they can take a look at your account and help you with this:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.