Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Monthly Subscription was not renewed via Globe Telco.

Monthly Subscription was not renewed via Globe Telco.

Hi,

 

I'm a postpaid subscriber of Globe Telco. My plan with them includes spotify premium monthly. This month my spotify premium was not renewed, I asked them about it and they're no help at all, they don't have a clue what's wrong and ask me to just contact spotify support. Can anyone help me??? please???

Reply
1 Reply

Read this post for troubleshooting steps and how to contact support if the steps don't work

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Just-subscribed-Not-getting-Premium...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts