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Hi I'm looking to go premium but only option in getting is a yearly subscription which I don't want to do. How can I change or find this option
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Can somebody tell me how when I cancelled my account 4 months ago that I get charged 2 last month of 2 payments of 9.99 each. Been in touch with my bank to reclaim the money back but it's down to Spotify to give me the money back

Hi @Allanandjune

Thanks for posting in the Spotify community. Can you send me the link of the page that shows you that?

I'm sending you this link that could help.

Hope this helped!

K

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Treat others the way you want to be treated!
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Hello @Tayia and thanks for posting in the community!

Let's try to solve this. First, try to check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription. Do you have yours?

 

K

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Treat others the way you want to be treated!
I can help in english, franรงais or ฮตฮปฮปฮทฮฝฮนฮบฮฌ
Follow me on Spotify | What is a Community Star? Join us!

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