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AnnaHamstra12 · ‎2019-07-04

A friend of mine has a premium account and every month he has to pay twice but he has one account what do I need to do?

Premium

Netherlands

Device

Samsung

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Jose_M · ‎2019-07-04

Hey @AnnaHamstra12!

Thanks for reaching out, I'm sure we can figure out what happened here.

If you’ve been charged twice I recommend looking at this Support Article for more information.

I hope this helps!

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AnnaHamstra12 · ‎2019-07-04

Hi,

Thanks for youre reply

But the links isnt working

Jose_M · ‎2019-07-04

Hello,

I'm sorry for that. In that case, I'd recommend taking a look at this Spotify Answer for more information.

I hope this helps!

Jose_MSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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