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Monthly payment failed

Monthly payment failed

Hi there.

 

For some reason i had no money on my card when my Spotify Permium was up renewal.

 

There is money there now and has been there for several days.

 

Spotify states that they will try the payment again in a few days. But nothing is happening. And i have a warning says i will loose all of my content if i dont pay.

 

How to force a payment update in my acount?

 

Reply
1 Reply

Hey @Emilos,

 

Thanks for coming to the Community.

 

If a monthly payment fails, you won't immediately lose your Premium and Spotify will try to take the payment again over the next few days. There's, unfortunately, no way to force this.

 

Also, keep in mind that you keep your playlists and saved music if your account reverts to free. You can also still log in and play with ads.

 

Hope this helps 🙂

MaximSpotify Star
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